سياسة الاسترجاع

Effective Date: June 29, 2026

We want you to be completely satisfied with your purchase from Raha. If you are not happy with your order, we're here to help.

Returns

  • You have 14 days from the date of delivery to request a return.
  • Items must be unused, unwashed, and in their original condition with all tags attached.
  • Items that are damaged, worn, or altered will not be accepted for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days to your original payment method.
  • Shipping costs are non-refundable.

Exchanges

  • We offer exchanges for different sizes or colors, subject to availability.
  • To request an exchange, please contact us at [your email].

Non-Returnable Items

  • Sale or discounted items
  • Items marked as final sale

How to Initiate a Return

  • Contact us at [your email] with your order number and reason for return.
  • We will provide you with return instructions.