Shipping policy
Effective Date: June 29, 2026
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Within Egypt
- Standard delivery: 3–7 business days
- Express delivery: 1–2 business days (where available)
- Shipping fees are calculated at checkout based on your location.
Order Tracking
- Once your order is shipped, you will receive a confirmation with a tracking number via email or SMS.
Delivery Issues
- If your order is delayed or lost, please contact us within 7 days of the expected delivery date.
- We are not responsible for delays caused by courier services or circumstances beyond our control.
Failed Deliveries
- If a delivery attempt fails due to an incorrect address or unavailability, the order may be returned to us. Re-shipping fees may apply.
Contact Us For shipping inquiries, please reach out to us at.