Shipping policy

Effective Date: June 29, 2026

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within Egypt

  • Standard delivery: 3–7 business days
  • Express delivery: 1–2 business days (where available)
  • Shipping fees are calculated at checkout based on your location.

Order Tracking

  • Once your order is shipped, you will receive a confirmation with a tracking number via email or SMS.

Delivery Issues

  • If your order is delayed or lost, please contact us within 7 days of the expected delivery date.
  • We are not responsible for delays caused by courier services or circumstances beyond our control.

Failed Deliveries

  • If a delivery attempt fails due to an incorrect address or unavailability, the order may be returned to us. Re-shipping fees may apply.

Contact Us For shipping inquiries, please reach out to us at.